Behind the Scenes

Tips to build the best hotel website

Posted on 15/06/2023 by Yann Gouriou

Creating a perfect hotel website requires a combination of design, user experience, and functionality. While I cannot provide a full code, I can give you a general outline of the necessary elements and... Read More »

How to increase direct booking?

Posted on 15/06/2023 by Yann Gouriou

To increase direct bookings, hotels must focus on attracting potential guests to book directly through their websites or other direct channels, such as call centers and walk-ins. Read More »

Navigating the Online Distribution Landscape for Hotels: Channels, Pros, Cons, and Best Practices

Posted on 15/06/2023 by Yann Gouriou

The importance of online distribution in the hotel industry cannot be overstated. With more travelers booking their accommodations online, understanding the different channels in the online distribution landscape Read More »

The Steps of Developing a Hotel: A Comprehensive Guide

Posted on 15/06/2023 by Yann Gouriou

Developing a hotel involves a complex process that requires careful planning, research, and execution to ensure success. This guide aims to provide an overview of the key steps involved in hotel development Read More »

The Crucial Role of Hotel Consultants: Saving Costs and Ensuring Success from the Start

Posted on 15/06/2023 by Yann Gouriou

The success of any hotel venture relies heavily on meticulous planning, strategic decision-making, and efficient execution. One of the most effective ways to ensure that your hotel project ... Read More »

Why White Label Management is a Game-Changer for Hotel Developers and Owners

Posted on 15/06/2023 by Yann Gouriou

As the hospitality industry continues to evolve and adapt to changing market conditions, hotel developers and owners are constantly on the lookout for innovative solutions to optimize their properties' performance. Read More »

Easy being green? How the hotel market is changing to meet the needs of eco-conscious consumers 

Posted on 25/10/2019 by Yann Gouriou

Going green matters. An increasing number of studies are suggesting that hotels need to increase their commitment to the environment or face losing market share to competitors that do. Read More »

How to turn a frown upside down and deal with negative customer reviews  

Posted on 22/08/2019 by Yann Gouriou

There’s no hiding it, reviews matter. Whilst positive reviews can convince an indecisive guest to book, negative reviews can have them clicking elsewhere. Every hospitality business will face a negative review at some point, so we guide you through the steps to take when you face a negative customer review and how to respond.  Read More »

Why working with an independent hospitality management company makes sense for your hotel

Posted on 19/02/2019 by Lukas James

It’s one of the defining decisions for any hotel owner - do you work within the relatively safe but rigid confines of a chain hotel, run your property yourself or take control of your hotel’s direction using the services of an independent management company? Read More »

5 Key strategies to prevent employee turnover in the hospitality industry

Posted on 11/02/2019 by Lukas James

Staff turnover is the biggest challenge the hotel industry faces, with hospitality employees ditching their workplaces at twice the national average. Read More »


180 Sixteen Place Building, 2nd Floor, Sukhumvit Soi 16 (Sammitr), Klongtoey Bangkok 10110

T/ +66 2 107 2012
F/ +66 2 663 3044

Contact Form